Terms & Conditions

Effective Date: September 3rd, 2025

Welcome to Designs Away. By subscribing to our design services, you agree to the following terms:

1. Services Provided

  • Designs Away offers design services on a subscription basis, including branding, web design, social media graphics, and related creative assets.

  • Services are requested through Trello and delivered within an average of 2–3 business days per request. Larger projects may take longer.

2. Subscription & Payments

  • Payment is processed via Stripe at the beginning of each billing cycle.

  • Subscriptions renew automatically until canceled.

  • You may pause or cancel your subscription at any time; no refunds for partial billing cycles.

3. Client Responsibilities

  • Clients must provide necessary information, brand assets, and feedback promptly to ensure timely delivery.

  • Designs Away is not responsible for delays caused by incomplete information or feedback.

4. Ownership & Usage Rights

  • Upon full payment, you own the rights to final designs delivered.

  • Designs Away retains the right to showcase completed work in portfolios or marketing unless otherwise agreed in writing.

  • Source files are provided upon request.

5. Revisions & Limits

  • Unlimited revisions are included; however, only one (Standard) or two (Pro) requests will be active at a time.

  • Turnaround times are estimates and not guarantees.

6. Prohibited Uses

  • Designs Away will not create content involving hate speech, illegal activity, or adult material.

  • We reserve the right to decline projects that conflict with our values or legal standards.

7. Liability

  • Designs Away is not liable for indirect, incidental, or consequential damages arising from the use of delivered designs.

  • Maximum liability is limited to the amount paid by the client in the most recent billing cycle.

8. Termination

  • We may suspend or terminate services if payments fail or terms are violated.

  • Clients may cancel anytime; access to Trello/Slack will end upon cancellation.

9. Governing Law

  • These terms are governed by the laws of Los Angeles, California.