Privacy Policy

Effective Date: September 3rd, 2025

At Designs Away, your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

1. Information We Collect

  • Personal information you provide (name, email, billing details) when subscribing or booking a call.

  • Files, brand assets, and content you voluntarily share through Trello, Slack, or forms.

  • Technical information (IP address, browser, cookies) to improve website performance.

2. How We Use Your Information

  • To provide design services, communicate, and process payments.

  • To improve our website, offerings, and customer support.

  • To send occasional updates or resources (you can opt out anytime).

3. Sharing of Information

  • We do not sell or rent your personal data.

  • We share limited information with trusted third-party providers (Stripe for payments, Trello/Slack for project management, analytics tools) solely to deliver our services.

4. Cookies & Tracking

  • Our site uses cookies for performance and analytics. You can manage cookies through your browser settings.

5. Data Retention

  • We retain client project files for the duration of the subscription and up to 12 months after cancellation, unless requested otherwise.

6. Your Rights

  • You may request access, correction, or deletion of your data at any time.

  • If you’re located in the EU/UK/California, you may have additional rights under GDPR/CCPA.

7. Contact Us

If you have questions, contact us at: info@designsaway.com